All Graphic Supplies Privacy Policy
Overview
All Graphic Supplies is committed to protect the privacy of our customer information.
We fully support the spirit and intent of Canada's privacy legislation - The Personal
Information Protection and Electronic Documents Act (PIPEDA). The purpose of this
document is to provide our customers with information on our current policies and
procedures. In particular, this document will provide information about All Graphic
Supplies policy relating to the collection, use and disclosure of personal information
and of our customer's right to limit such collection, use or disclosure. Personal
information is any information that is identifiable about you, that may include
information such as, but not limited to, your name, mailing or e-mail addresses,
phone numbers, identification numbers, credit card numbers, and banking information.
All personal information relating to our customers is maintained in strict confidence
by All Graphic Supplies and is not sold to third parties.
You may have questions as you read this document. For further information about
All Graphic Supplies or the protection of personal information, please contact All
Graphic Supplies All Graphic Supplies Officer at
All Graphic Supplies 6691 Edwards
blvd. Mississauga, Ontario L5T 2H8 Attention: Privacy Officer, or by e-mail
at
privacy@allgraphicsupplies.com,
or by telephone at
1 800 501 4451.
Our privacy policies and procedures are subject to change. For the most recent version
of this Privacy Policy, please check our website:
www.allgraphicsupplies.com
Accountability
All Graphic Supplies has appointed its Privacy Officer as the person who will be
primarily responsible for All Graphic Supplies' policies and procedures governing
the protection of personal information. Our Privacy Officer may be reached at: 6691
Edwards blvd. Mississauga, Ontario L5T 2H8 Attention: Privacy Officer, or by e-mail
at privacy@allgraphicsupplies.com, or by telephone at 1 800 501 4451.
Identifying Purposes
All Graphic Supplies collects personal information for a variety of purposes including
processing your request for products and services from All Graphic Supplies. Personal
information is used to verify, process and administer your product and service requests,
assess credit-worthiness, maintain our commercial relationship with you, and analyze,
understand and respond to your service needs. All Graphic Supplies also analyses
and uses customer information to better improve the products that we offer to our
customers. We analyze personal information relating to you in order to identify
the products and services offered by our affiliates or ourselves. Where a third
party or an affiliate of All Graphic Supplies has a product or service that may
be of interest to you, we will forward information relating to any such product
or service to you, unless you inform us otherwise, i.e. when you withdraw your consent
to receive such information.
Personal information is also used in order to communicate with you, for billing
purposes. All Graphic Supplies does not sell, rent or lease personal information
to third parties.
From time to time, All Graphic Supplies may outsource certain account processing,
or other customer service functions to an affiliated company or a third party. In
such cases, personal information will be provided to such affiliate or third party.
However, All Graphic Supplies releases personal information only where that information
will be maintained in confidence, based upon strict nondisclosure agreements with
the third party.
From time to time, All Graphic Supplies is also required to report to regulatory
bodies or to present a summary of all our customer information, including your personal
information, in statistical or analytical form to governmental authorities and industry
organizations. When information is provided in statistical or analytical form, this
means that information that might specifically identify you will not be disclosed.
Instead, your information will be compiled into aggregate (i.e. group) form such
that the user cannot identify or extract out your personal information.
All Graphic Supplies offers its products and services through offices located throughout
Canada and the Caribbean, All Graphic Supplies employees are bound to observe the
confidentiality of your personal information and have agreed to comply with All
Graphic Supplies' privacy policy.
Consent
The knowledge and consent of a customer is required for the collection, use or disclosure
of personal information, except where inappropriate. Examples of when this may occur,
include but are not limited to, emergency situations, to prevent an illegal act,
complying with a subpoena or warrant, or as required by law.
Consent is obtained either orally or in writing prior to collection, using or disclosing
your personal information. All Graphic Supplies will determine the appropriate form
of consent having regard to the nature and sensitivity of the information to be
collected, used or disclosed. For example, All Graphic Supplies will seek explicit
consent for more sensitive information, such as your bank account information, but
may use implicit consent by asking you to tell us if you do not wish to receive
information about our new products. Customers may withdraw consent to the collection,
use and disclosure of information at any time by contacting our Privacy Officer.
However, the withdrawal of consent to the collection, use and disclosure of information
may affect All Graphic Supplies' ability to offer or provide, or to continue to
offer or provide products or services to you.
Limiting Collection
The type of personal information that is collected may include:
• The customer's first, middle initial and last name, full mailing address, credit
card number.
• Banking information to facilitate pre-authorized, or other, payments.
• Information that will assist and enable All Graphic Supplies to obtain a credit
file, and report applicable credit information, from and to the established credit
reporting agencies in Canada.
Limiting Use, Disclosure and Retention
All Graphic Supplies' use of personal information will be only for the purposes
listed above and, in particular, in order to facilitate the provision of services
to you, for identifying, credit decision reporting and if required, the collection
of any outstanding amounts for services rendered. Information provided by All Graphic
Supplies to affiliates, vendors or suppliers is provided under a contractual agreement
that the information will be held in confidence, protected, and properly safeguarded
according to the standards of All Graphic Supplies' privacy policy.